i-medical · Radiology
i-medical needed a workflow orchestrator: a system that routes a pool of radiology exams to doctors based on subspecialty, availability, workload limits, deadlines, and revenue balance. I designed it from competitive analysis to developer handoff in a fast-track engagement.
A radiology group runs on a queue: CT, MRI, ultrasound, mammography, each exam needing the right subspecialist before a contractual deadline. Assignment by hand doesn't scale. i-medical was building an orchestrator to do it by rule: doctor calendars, per-modality limits, insurance and public-health routing, urgency, and a scorecard formula balancing workload and revenue across the group.
The engineering logic existed on paper. What didn't exist was the interface where administrators configure those rules, trust the resulting assignments, and intervene when reality disagrees with the formula. Twenty-column-table territory. My kind of brief.
Enterprise radiology tools from Philips, Siemens, and Intelerad offer no trials and no sandboxes. I built the analysis from vendor demo videos, case study documentation, conference presentations, and academic publications, then separated table stakes from gaps. Six capabilities in i-medical's requirements, including per-doctor revenue tracking and insurance-based routing for European markets, appear in no competitor's documentation. That reframed the project internally: less catch-up, more lead.
The scope deliberately spent its hours on information architecture and low-fidelity wireframes for the five core workflows, then applied high-fidelity polish only to the key screens stakeholders needed for alignment. The hardest design problem was assignment transparency: when a formula distributes exams, the interface has to show why each one landed where it did, or administrators will route around the system by hand.
This scope contained no user testing. That was a deliberate tradeoff for speed, made explicitly with the client, not an oversight. The design leans on established patterns from the competitive analysis and on stakeholder review instead. Validation with working radiologists is the obvious next step, and the design is annotated with the assumptions it should test first.
Delivered: the competitive analysis brief, information architecture, wireframes for all five workflows, high-fidelity mockups for the key screens, and an annotated handoff package. The engagement ran asynchronously against a fixed hour budget, with optional design QA during implementation.
The detailed version with wireframes, the competitive matrix, and handoff artifacts stays off the public site while the product is unreleased. If we're talking about working together, ask.
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